Privacy policy

Privacy Policy

Last Updated: July 2026

At A'zair, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit theazair.in or purchase our products.

Information We Collect

We may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through our payment partners)

  • Order history

  • Device information, browser type, IP address, and website usage data

  • Information you provide when contacting customer support

How We Use Your Information

Your information may be used to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Process refunds and exchanges

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Send promotional emails or newsletters (only if you choose to receive them)

  • Comply with legal and regulatory obligations

Payment Security

A'zair does not store your complete credit or debit card details. Payments are processed through secure, trusted payment gateway providers using industry-standard encryption.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyze website traffic

  • Enhance your shopping experience

You can manage or disable cookies through your browser settings, although some website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties when necessary, including:

  • Shipping and logistics partners

  • Payment gateway providers

  • Technology and website service providers

  • Government or legal authorities when required by applicable law

Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of online transmission or electronic storage is completely secure.

Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal data

  • Withdraw marketing consent

  • Request a copy of your personal information where applicable

To exercise these rights, please contact us using the email below.

Third-Party Links

Our website may contain links to third-party websites. A'zair is not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Customer Support: support@theazair.in

General Enquiries: hello@theazair.in

We aim to respond within 24 business hours.