Shipping Policy

Last Updated: July 2026

At A'zair, we are committed to delivering your order safely and on time. Please read our shipping policy below.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• During sales, festive seasons, or new product launches, processing may take slightly longer.

Shipping Time

Estimated delivery times:

• Metro Cities: 2–5 business days

• Other Cities & Towns: 3–7 business days

• Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Free Shipping on eligible orders as displayed at checkout.

• Shipping charges (if applicable) will be calculated and shown before payment.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use the tracking details to monitor your shipment.

Delivery

Please ensure that your shipping address and contact number are accurate. A'zair is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Failed Delivery

If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order number and clear photos of the package and product.

International Shipping

International shipping is currently not available. We are working to expand our services globally.

Need Help?

For any shipping-related questions, please contact us:

Email: support@theazair.in

We aim to respond to all enquiries within 24 business hours.